We receive service calls every day for repairs on wide-format printers. However, because of the nature of the industry and equipment, you can end up paying a lot for the operation and maintenance of your copier. In many cases, business owners will compensate through lowered quality and slowing down the printer. Why deliver substandard work to your customers? Once you have reached this point, you have to decide whether you should fix your wide-format copier or replace it.
At the entry level, you have two different types of printhead technologies with different ink and systems. The printhead will range from under $1,000 to over $2,500. If you take care of it, you will be provided with optimal performance levels, and you will reduce the long-term cost of maintenance. The best way to determine if you should replace a copier or service it is whether you will see a return on your investment. If you have a printer that costs over $30,000 at first, we have often seen the same four-year-old printers that cost around $5,000 when they do not work well. The advantage of upgrading to newer technology is that it will often run better. Newer technology will also have greater stability than an older wide format copier. Bottom line: If new technology will help your business run faster or it offers reduced ink prices, then that might be a compelling reason to upgrade.